Last Updated: October 8, 2025
Who We Are
Our website address is: https://understandmci.com
This website is operated by Eisai (Thailand) Marketing Co., Ltd., a pharmaceutical company dedicated to providing healthcare information and resources.
UnderstandMCI.com is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
What Personal Data We Collect and Why
Media Uploads
If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. We recommend removing location data before uploading any images.
Cookies and Tracking Technologies
Analytics Cookies: We use analytics services to understand how visitors interact with our website. This helps us improve user experience and content relevance. These cookies collect anonymous information such as:
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, infographics) from platforms such as YouTube, Vimeo, or other medical resources. Embedded content from other websites behaves as if the visitor has visited that website directly.
These third-party websites may collect data about you, use cookies, embed additional tracking, and monitor your interaction with embedded content, including tracking your interaction if you have an account and are logged in to that website.
Health Information
Important Note: UnderstandMCI.com provides general educational information about Mild Cognitive Impairment and related conditions. We do not collect protected health information (PHI) through our website. Any health-related information you voluntarily share in comments or contact forms should not include specific medical details or personally identifiable health information.
If you inadvertently submit sensitive health information, please contact us immediately at [contact email] so we can remove it from our systems.
Legal Basis for Processing (GDPR Compliance)
We process your personal data based on the following legal grounds:
Who We Share Your Data With
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, provided those parties agree to keep this information confidential. These may include:
Legal Requirements: We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our website, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
How Long We Retain Your Data
Analytics Data: Anonymous analytics data is retained for 26 months.
Cookies: Different cookies have different retention periods as specified in the cookies section above.
Your Rights Over Your Data
Under applicable data protection laws (including GDPR and similar regulations), you have the following rights:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate personal data.
Right to Erasure: You can request deletion of your personal data, subject to certain exceptions (administrative, legal, or security purposes).
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request to receive your data in a structured, commonly used format.
Right to Object: You can object to our processing of your data for certain purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, please contact our Data Protection Officer (DPO) at dpo@eisaith.com or call (+66) 2-256-6296. We will respond to your request within 30 days.
Where We Send Your Data
We do not routinely share your personal data with third parties except as described in the "Who We Share Your Data With" section above.
How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.
Data Breach Procedures
In the event of a data breach that affects your personal information, we will:
Third Parties We Receive Data From
We may receive limited data from:
We do not purchase personal data from data brokers or third-party sources.
Automated Decision Making and Profiling
We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any automated processing is limited to technical website operation and does not impact your rights or access to services.
Children's Privacy
UnderstandMCI.com is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Company Name: Eisai (Thailand) Marketing Co., Ltd. / บริษัท เอไซ (ประเทศไทย) มาร์เก็ตติ้ง จำกัด
Address: GPF Witthayu Tower A, 6th Floor, 93/1 Wireless Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
อาคารจีพีเอฟ วิทยุ ทาวเวอร์ เอ ชั้น 6 93/1 ถนนวิทยุ แขวงลุมพินี เขตปทุมวัน กรุงเทพฯ 10330
Website: https://www.eisai.co.th
Phone: (+66) 2-256-6296
Email: dpo@eisaith.com
Data Protection Officer (DPO): Rattanaporn Thangthanakul / รัตนพร ทางธนกุล
DPO Email: dpo@eisaith.com
DPO Phone: (+66) 2-256-6296
For Thailand residents: You have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) if you believe your personal data rights have been violated.
Consent
By using UnderstandMCI.com, you consent to this Privacy Policy and agree to its terms.
Website Satisfaction Assessment Form
Eisai (Thailand) Marketing Co, Ltd.
6th Floor, GPF Witthayu Tower A
93/1 Wireless Road, Lumpini,
Pathumwan, Bangkok 10330,Thailand
Tel. (+66) 2 256-6296-8
https://www.eisai.co.th
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